All Split P orders are processed and shipped from our warehouse in Goldsboro, NC.
When will my order be shipped?
We strive to process orders as quickly as we possibly can. Orders are usually shipped within 48 hours. If you need your order to go out the same day you place it, please use an expedited service and we’ll be sure to do our part to send your merchandise in time. Please see the map below to determine transit time to your location.
When will my order be delivered?
Once processed, orders are shipped via FedEx Ground (unless an expedited FedEx service option is chosen). FedEx Ground guarantees delivery within five business days to most U.S. locations.
Do you ship outside the United States?
Yes we do, international shipping rates do apply. Please call customer service at 800-326-3382 for further information.
How can I track my order?
Once an order has been shipped, you will receive an email with your tracking information. This email might wind up in your Spam/Junk email folder, so be sure to add Split P to your “Safe” list.
What if I’d like to change my order after it’s been placed?
Once an order is placed, it gets processed immediately and cannot be changed (this helps us get your order to you as quickly as possible). If you would like to add items to your order, please call one of our Customer Care representatives at 800-326-3382 and we will try our best to help you.
Can I ship to an address that’s different from my billing address?
Of course! When you set up your account, you’re able to enter a separate shipping address at checkout.